The Red Rock Writing process
Our client onboarding process is quick and easy:
- We chat over Zoom on a quick (free) discovery call.
- We agree on the content brief, including the budget, so everything’s crystal clear and in writing.
- And then Red Rock get writing! That’s where our terms and conditions kick in.
Ready to rock? Click here to book a call with us. We’ll send you a short questionnaire to fill out before the call to ensure you get the best outcome.
Want to know more? Read on.
Step 1. The discovery call
A “discovery call” is a fancy way of saying we’ll have a quick chat over Zoom.
We’ll talk about your current situation and what you want to do, your needs and goals, and we’ll work out if and how we can help you. It should take about 20 minutes – the more you can tell us about your current situation, and what you specifically want to achieve, the more you’ll get out of it.
You can book a call or pop us an email to set up a time that works for you. We’ll send you a short pre-questionnaire – if you can find 5 minutes to fill it out a couple of days beforehand, it will make the call more effective.
Step 2. We agree on the content brief (in writing, so everything’s crystal clear).
What is in a content brief? The idea of a brief goes by few names – project managers might call it a project charter or summary – and it documents the why, what and how of something that needs to be done.
- WHY – the business background, goals, why this project is needed
- WHAT – the project’s deliverables, what it’s creating, what writing is needed
- HOW – budget, timeline and people, how it gets done
A written content brief is agreed over email. This means we agree on the key aspects, have clarity on the goals, and you know exactly what to expect from working with us, including the timeframes, deliverables and cost.
Step 3: Red Rock get writing.
We may start with scoping reports, such as a content audit, social media health check, or by checking out your peers for a competitor report. You’ll get copies of everything we research and create for your business, as well as the content writing you’ve asked us to do.
Or, if you have resources such as branding guidelines done, send them on and we can get stuck in. We love reading your marketing reports, user personas and previous SWOTs (no, really, it’s a content writer thing), so get them to us.
Our aim is to get the content you need completed and delivered as easily as possible, and we have a great track record of getting it done.
Frequently Asked Questions
Read our Terms & Conditions
I have a specific question about content writing or where/how to find a great content writer near me.
Contact us, or send it in via email and we’ll try to answer. We might even make a blog of it.